Claim apology letter ,Late delivery apology letter

Ref:    ZSDASD/XDASD/35432/2016                                                                                                

Date:  July 29, 2016,

abc (Pvt) Ltd.

AMS House, 14-C,

Main Sehar Commercial Avenue,

Lane No. 04, Khyban-e-Sehar,

D.H.A Phase VII,

Karachi.

021-3544654645581

Subject: CN # 6546546 Dated July  19, 2016 Karachi - Islamabad 

This is with reference to your letter regarding the subject consignment.

In this regard we regret to inform you that the subject shipment was unfortunately and inadvertently delayed due to some operational impediments beyond our control. Please accept out sincere apology for the inconvenience and predicament caused.

Please be assured that we have reiterated to the concern to exercise greater caution in future to eliminate the recurrence of such incidents. We truly hope that this isolated incident will not impair your confidence and look forward to serving you better in future.

Once again regretting the inconvenience caused and assuring you our best services at all times.

Sincerely,

On behalf of XYZ COMPANY

Customer Services Department